Services Solvido

Purchasing advising

You can receive support from VIDEOR Technical Advising free of charge by phone at +49 (0) 6074 888-111 or by e-mail at [email protected]

Aftersales support

To ensure your technical inquiry is processed as quickly as possible, please contact VIDEOR Technical Advising by telephone at +49 6074 888-111 or by e-mail at [email protected]

Regulation for defective new products (DOA)


Repair during the warranty period

The repair is handled by VIDEOR. To ensure fast processing, please observe the process described in the RMA form.

Attention: Products sent to Videor without a return authorisation cannot be processed and will be returned to the sender's address at the sender’s expense.