Competent advising and custom-tailored, individual solutions


Individual, creative, competent – solutions at VIDEOR are competent, custom-tailored and individual, and offer more to our customers than just distribution. That’s what makes VIDEOR so unique. We offer over 40 years of experience.

Solutions is divided into the departments of Consulting, Customizing and VIDEOR's in-house brands eneo, Solvido and jetrics. The VIDEOR Repair Centre offers standard and exclusive services for Fujifilm and TVLogic brand products


At VIDEOR, consulting is a key focus. We offer our customers individually tailored solutions and component advising. This allows us to reduce work and complexity, while offering functional safety when installing and commissioning professional video and safety technology. Specifically, we offer the following services:

  • Product-based services like pre-configuration, on-site support, telephone and remote support, VMS hardware, and training
  • Customized solutions and competent consulting
  • Functional security during installation and commissioning
  • Reduced time, expense, and complexity
With consulting, you’re sure to receive the advising you need.


“Everything customised” is the motto at VIDEOR Customising. VIDEOR supports its customers in implementing their individual needs. With custom-tailored solutions and comprehensive after-sales management, we help make business more efficient for our customers and partners. So you can concentrate on what's most important.

In-house brands eneo, Solvido, jetrics

For over 15 years, eneo has been offering quality products for professional video security. This allows customers to strengthen their own web presence and use eneo as an OEM upon request“Safety is our passion” – that’s what makes eneo unique:

  • Distributed exclusively by VIDEOR (Germany, Austria and Switzerland)
  • Complete portfolio of flexible, scalable video security solutions
  • Exclusive, user-friendly design
  • Attractive price-performance ratio
  • OEM partnership
  • Tested quality

Solvido, an in-house brand of VIDEOR offered primarily in German-speaking regions, always offers the right solution. Solvido sells both solution products used across brands as well as product-specific services or manufacturer-independent training services.

jetrics is an in-house brand of VIDEOR which can be used to market universal products. This makes jetrics perfect for merchandise without a set brand – so-called “no name” products. jetrics is marketed only in German-speaking regions. Universal. Inexpensive. Good.

Repair Centre

Receive repairs and maintenance on a manufacturer level from the VIDEOR Repair Centre. As a “Fujifilm Authorised Service Provider,” the Repair Centre offers repairs, maintenance and special solutions on a manufacturer level. However, the Repair Centre can do even more: Anyone who wants to independently maintain an ENG lens and complete minor repairs themselves can book a Fujinon maintenance training with the VIDEOR Repair Centre.

Products by TVLogic are even more exclusive. VIDEOR is the only “TVLogic Factory Authorised Service Centre” for Europe. And what's more, by investing in extensive measurement equipment, VIDEOR fulfils the highest possible qualification level, the ACE Level.