Technical Support
We are also happy to provide you with support should you have questions on any of our products after you have purchased them. Please provide answers to the checklist below so that we can answer your question quickly.Checklist for your technical inquiry:
• What is the product for which you have a technical enquiry?
• What are the article number and/or model name?
• When did you buy the product from Videor?
• Do you use further components in your application?
• Which operating system do you use?
• Can you describe the problem clearly and briefly?
Contact:
Helpdesk phone: +49 6074 888 111
E-mail: support@videor.com
TeamViewer:
You can find the TeamViewer software tool under Downloads on this page. TeamViewer allows our Technical Support employees to remotely check the settings of your CCTV management software just as if they were sitting in front of the screen. You can enable this by just launching this small program which does not need any installation and administrator rights. Our Technical Support employees will let you know directly whether TeamViewer is required to solve your technical inquiry.
